file a claim
If your device is damaged, malfunctioning, or not working as it should, filing a claim with Good As Gold Repair & Protection is the first step toward getting it repaired or replaced quickly. Simply tell us the device type—whether it’s a phone, laptop, tablet, headphones, wearable, or game console—and we’ll guide you through the claim process. A service fee may apply depending on the device and type of damage.
Tell Us What Happened
Start your claim by letting us know what happened to your device and when it occurred. The more details you provide, the faster we can help get your product back to peak performance.
We’ve Got You Covered
Depending on your Gold Care™ Plan, we’ll repair, replace, or provide credit toward a new device. Every claim is unique, and your product may be replaced with a new or refurbished device that meets Good As Gold’s quality standards.
Pay Your Service Fee
Like most protection programs, a small service fee (deductible) may apply when you file a claim. It’s typically much less than the cost of a full replacement—saving you time and money while keeping your device covered.
Protect What’s Next
We’re here to protect every device you own—today and in the future. With Good As Gold Repair & Protection, you’re safeguarded from unexpected breakdowns, accidental damage, and costly repairs, so your tech always performs like new.
